Safeguarding & Getting Help

Reach out to us for help if something is worrying you, or you have concerns about someone's safety or wellbeing

You can reach out to Arts Emergency about any worries or concerns and we will support you.

Our programmes should be enjoyable and safe environments for everyone, and we want to ensure that everyone we work with has the support they need to live happy, safe and fulfilled lives.

Everyone at Arts Emergency – the young community, our professional network, and staff – have agreed to be supportive, respectful and to never cause harm. If our Codes of Conduct are not upheld, please tell us immediately.

If you want to find support for yourself, we recommend using our support hub to search for relevant organisations, or read through our welfare and support organisations webpage. Get in touch if you need help to identify professional support services.

For young people

Report a concern below if:

You feel unsafe.
You're experiencing abuse, bullying, harassment or neglect.
You're worried about your mental or physical wellbeing and need support
You're worried about another young person.
You're concerned about the behaviour of someone you've met through Arts Emergency or someone in our staff team.

For volunteers & staff

Report a concern below if:

You're worried about a young person that you're supporting or their family.
You need to tell us about something that happened during a meeting or interaction with a young person.
You're concerned about the behaviour of someone you've met through Arts Emergency or someone in our staff team.

Need urgent help?

If you or someone else is in immediate danger or requires urgent assistance, call 999

If you need urgent safeguarding advice, call the NSPCC Helpline on 0808 800 5000

If you urgently need someone to talk to about a personal issue, call the Samaritans on 116 123

What happens after a report is made?

Our Safeguarding team will contact you as soon as possible, within one working day. They will then listen to your concern and discuss the next steps and options.

If the form is inaccessible to you, please email joe@arts-emergency.org or you can leave a voicemail on 020 7683 1077.

If you need to speak to someone urgently, consider calling 999, the NSPCC Helpline, or the Samaritans.

Links to our formal policies

Report a concern or record an issue

Report a Concern

Please fill out this report form, providing as much information as you can, and click ‘Submit’ when you’re ready. This will be sent securely to our Safeguarding team and no one else. We will reach out to you within one working day.

Your Contact Details

Are you:

What is your concern primarily about?

Note for staff: Fill out this form writing about your own experience rather than describing a situation you weren't a part of - for example, you might write "a mentor told me that..." rather than "a mentor was with their mentee..."

Your Full Name

Your Email

Your Phone Number

Your Concern

Name of person you're concerned about

Your relationship to them e.g. mentor, buddy, none

Date of disclosure or concerning moment

Who was involved or present at the time?

What were you doing during this time? e.g. meeting in a cafe

What was said and by whom?
Note: This is the core part of your report, please add as much information as possible. Please try to be factual rather than giving an opinion.

If you took any actions afterwards, please detail this here

Did you let the person know you would be passing on your concerns to Arts Emergency?

YesNo

You can add any other comments or relevant information here

Contact Information