Arts Emergency is a support network based on mutual respect and kindness and we ask that you treat other young people, Arts Emergency staff, and volunteers with the care and dignity they deserve. Here are some guidelines on the kind of behaviour we expect from all the young people we work alongside:
Treating others with respect
treat others fairly, without prejudice, discrimination or micro-aggressions
respect other people’s differences (e.g. in gender, sexual orientation, culture, race, ethnicity, disability and religion)
do not misgender, ask, listen and respect other people’s pronouns
respect other people’s privacy. Do not be intrusive or share information about other people.
respect other people’s physical and emotional boundaries. If they ask you for space, give it. If they do not feel comfortable answering a question, don’t push.
do not engage in behaviour that is emotionally or physically abusive or manipulative
do not patronise or belittle others
Attitudes and behaviours
- Be curious and open to learning:
- listen and show an interest if you are introduced to a network member - Show commitment:
- commit to attending once you have agreed to an opportunity
- be on time. If you are running late or have to cancel last minute, communicate, apologise and be proactive about rearranging if this is possible
- respect other people’s time. Remember that mentors and other people in the Arts Emergency network are volunteers and are giving their time for free - Have good communication skills:
- always communicate in a timely and professional way
- be polite in person, over email, and over video
- if you collaborate with someone in the Arts Emergency network or young community, ensure you are clear on your expectations. Be proactive and positive in your communication and participation - Feedback to us regularly:
- engage with feedback forms or requests for information from Arts Emergency to help us understand the programme and report back to funders
Staying safe
- Communicating with Arts Emergency network members:
- keep communication via email and video call as much as possible. Reduce the use of your personal mobile
- do not share your home address
- do not share personal information that makes you feel uncomfortable
- do not send or show inappropriate imagery to anyone, in-person, online or digitally
- do not secretly record or screenshot during a video call - always ask for permission
- no one should ever ask you to undress during a call. If anyone asks you to do anything that makes you feel uncomfortable please contact us immediately - Going on trips:
- if the trip is chaperoned, make sure you have the contact details of the Arts Emergency staff member in advance
- if the trip is not chaperoned, inform someone of your whereabouts and consider bringing a friend or family member with you - Look up travel directions beforehand and familiarise yourself with the details of the event
- if you can no longer make the trip, communicate this to staff well in advance
Social media:
- if you are under 18, please do not follow or interact with Arts Emergency mentors, volunteers, or staff through social media. Please use email to communicate, or phone/text where necessary.
If you have any questions about the information above, please contact community@arts-emergency.org and let us know if you see attitudes or behaviour that makes you or anyone else uncomfortable.
Using Discord
- See all of the 'treating others with respect' items above!
- Do not spam the server - this means sharing irrelevant things that you're promoting, or posts with little, or completely unrelated content. Spamming also includes sending private messages to a large number of different users)
- Protect your privacy - don't share contact details or your address on the server
- No arguments or harassment - Discord is a space for positive interactions, so refrain from arguing over points or harassing individuals
- Think before you post - anything shared on Discord could leak out into the wider world
- Check with Arts Emergency - if you're ever unsure about what's appropriate, contact community@arts-emergency.org